Privacy Policy

At Rack N Roll, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of personal information:

Contact Information: name, phone number, email address, shipping address.

Payment Information: billing address, card details (processed securely by third-party payment providers).

Browsing Data: IP address, browser type, pages viewed, and other analytics.

2. How We Use Your Information

Your personal information is used to:

Process and deliver your orders.

Communicate with you about your order, offers, and updates.

Improve our website, customer service, and shopping experience.

Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

Service providers who help us operate our store (e.g., couriers, payment processors, website hosts).

Authorities when required by law.

4. Data Protection

We take reasonable precautions to protect your information, including:

Secure website encryption (SSL)

Safe checkout through trusted payment platforms

Restricted access to personal data

5. Your Rights

You have the right to:

Access, correct, or delete your personal information.

Opt-out of marketing communications at any time.

Lodge a complaint with South Africa’s Information Regulator.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the new effective date.

8. Contact Us

For questions about this policy or your data: Rack N Roll